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Shared Services Program:
Quality Database & Systems Management for Less!

Most companies today are being challenged to do 'more with less.' Celeritas Technologies' 'Shared Services' Program allows companies to do just that when it comes to Database and Systems Management responsibilities. Celeritas' staff of seasoned professionals will maintain and care for your systems while saving you time and money.

Why are so many companies moving to 'shared services' arrangements?

  • Shared resources cost less than full time DBAs & System Administrators
  • Seasoned, certified professionals manage your systems
  • Dedicated support means increased uptime & performance
  • Using shared services eliminates the impact of losing key resources
  • Frees up key internal resources for strategic work
  • Reduces high overhead & training costs
  • Less downtime & safe, accessible data

Reliable, cost-effective support plans are available, ranging from monthly database reviews to 24x7 system support agreements. Let us configure a plan that best suits your database and system administration needs, no matter what size your budget.

Call us for a FREE system assessment today! (913-491-9000)

Details: Database Shared Services  |   System Shared Services



Database Shared Services

The Database Shared Services program consists of an initial setup service and ongoing services for Oracle and SQL Server.

Setup Service
  • Initial review of databases
  • Check for valid database backup/recovery procedures
  • Install & configure Celeritas database monitoring software
  • Set up notification process & procedures
  • Agree on change control process
  • Establish remote access procedures
   

Monthly Services:
  • Proactive monitoring with automatic notifications of database problems
  • Troubleshooting & resolution of database problems
  • Administration of database(s)
  • Review of database logs
  • Checking backup sessions
  • Review of critical database performance factors
  • Checking database storage
  • Answering customer questions about the database
  • Reporting on the health of the database
  • Quarterly patch review & installation
  • Implementation of a change control process for databse modifications
  • Establishment of procedures for outages & intermittent problems

Celeritas can also provide time and material DBA services for projects such as database upgrades, new installations, database re-hosting and emergency after-hours service. We also have a 24x7 Standby Pager uplift to the Shared Services program, which provides access to on-call DBAs.

System Shared Services

The System Shared Services program consists of an initial setup and ongoing services for Windows, UNIX, and LINUX systems.

Setup Service
  • Initial review of systems
  • Check for valid system backup/recovery procedures
  • Install & configure Celeritas system monitoring software
  • Set up notification process & procedures
  • Agree on change control process
  • Establish remote access procedures

Ongoing Services:
  • Proactive monitoring with automatic notification of problems
  • Troubleshooting & resolution of system problems
  • Administration of systems
  • Checking backup sessions
  • Review of critical system performance factors
  • Checking system storage
  • Answering customer questions about the systems
  • Reporting on the health of the systems
  • Quarterly patch review & installation
  • Implementation of a change control process for modifications
  • Establishment of escalation procedures for outages & intermittent problems

Celeritas can also provide time and material services for projects; such as operating system upgrades, new installations, re-hosting and emergency after-hours service. We also have a 24x7 Standby Pager uplift to the Shared Services program, which provides access to on-call System Administrators.



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